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Terms & Conditions

Allentown Toy Manufacturing Company Terms & Conditions.

Payment Methods:

Credit Cards - allentowntoy.com currently accepts all major credit cards (Visa, Mastercard, American Express, and Discover).

Money Order/Cashier’s Checks - allentowntoy.com offers payment by Certified Check or Money Order for orders mailed to us at the address listed here. Orders made by these means will be held pending shipment until funds have been received by our bank (normally 3 business days).  

Paypal- Allentowntoy.com accepts Paypal payments for all orders placed via our website or by phone. Our Paypal account to send all payments is info@allentowntoy.com. Please call (610-434-6217) or email our sales staff for more details and final totals before sending money.

Sales Tax:

Allentowntoy.com only collects sales tax on orders shipped within the Commonwealth of Pennsylvania and to New York and Florida. Canadian customers, please note that allentowntoy.com is not responsible for duties and GST. You are advised to consult your local government import office if you have questions.

Shipping:

All orders are shipped using Regular Ground service. Delivery times vary due to many factors including availability of product, hours of operation, weather conditions, distance from our warehouse to your location, etc. In general, all orders placed before 3pm EST today are processed same day and ship out of our warehouse within 24 hours (Monday-Friday). These delivery times are in addition to the time that is required for us to process, pack and ship your order. Shipping carriers do NOT make delivery date guarantees for orders shipped via Regular Ground Service. Should you need a product delivered by a specific date we highly recommend that you call us at 610-434-6217. For call in orders we offer FEDEX Next Day, 2nd Day and 3 Day shipping services to any location in the USA.

Damaged Shipments:

If you receive a damaged shipment, or suspect a shipment is damaged, please notify the carrier and Allentown Toy immediately. IMPORTANT: Before a carrier will process any claim for damaged merchandise, its representative must inspect the merchandise and the shipping carton. DO NOT DISCARD OR DESTROY ANY SHIPPING CARTONS OR PACKAGING MATERIALS!

Returns Policy:

Allentown Toy does NOT offer refunds or exchanges. Under certain circumstances if an order does qualify (including prior approval from Allentown Toy) for a return, a 25% restocking fee will incur. If you have a product compatibility question or issue, we recommend you call our sales staff prior to placing your order to insure that the product in question will work with your application and/or setup.

 

© Allentown Toy Mfg. Co. 2017